Policies

As per 6/1/21 all of the following are applicable policies. 

• ALL custom orders will require a 25% non refundable deposit, this is to cover the cost of supplies and my time if for any reason the transaction is not completed on the customers behalf.
• ALL customer info entered at checkout must be up to date and accurately entered by the customer. Shipping labels are created automatically from this info. *any changes made to this information will require an additional fee, as shipping labels print automatically*
• For any custom orders, there is a no refund policy. Due to customization, I will not be able to do refunds or exchanges. For anything else there is a 7 day return window with the original receipt, or proof of purchase. Items must be returned in their original packaging, with all parts included, and must not be damaged.
• FINAL PAYMENT on any Custom work is due 7 days after completion of work on my end, unless previously agreed upon. *This may result in the selling of your item to another customer, OR the forfeit of your deposit, resulting in payment in full of item in question*